From Chaos to Clarity: How Outside is Reinventing Their Revenue Accounting with Leapfin

Company Outside Interactive, Inc.
Description Media and technology company inspiring an active outdoor lifestyle
HQ Boulder, CO, USA
Industry Retail e-commerce
Use Cases Growth, month-end close, audit- and IPO-readiness
Leapfin User Since 2023

Outside Interactive, Inc. is a premier media and technology company dedicated to inspiring and enabling people to live an active, outdoor lifestyle. With a vast network of publications and digital platforms, Outside reaches millions of enthusiasts across the globe, fueling their passions with rich content and personalized experiences that span from adventure and sports to health and wellness.

The Challenge

In previous years, Outside had made multiple strategic acquisitions of complementary platforms. The expanded portfolio now included several independent subscription bases, and the volume and complexity of Outside’s transaction data increased exponentially. The team needed to account for different legacy accounting policies, multiple currencies, plus transaction data that had already been filtered through previous systems with varied levels of transparency or documentation around potential gaps, errors, changes, or enrichments.

The team’s manual processes had been effective enough to get the business to this point, but those processes were not built for this level of challenge. 

  • Rev rec with data across multiple payment providers is difficult enough. But after the acquisitions, we needed to do that for multiple Apple, Google, and Stripe accounts. Our team is excellent. We’re small but mighty. But we knew right away that we weren’t going to be able to solve that problem with the same tools and processes.
    Matt Keenan Senior Manager, Finance, Outside Interactive

The fragmented nature of Outside’s revenue data also created higher risk of errors and more difficult reconciliations. A degree of accounting risk is to be expected for most companies, but Outside felt increased pressure from looming audits, and urgency to reinforce operations in the event of a potential future IPO. 

  • The consolidated view of our revenue in Leapfin is fantastic. In literally one click we can easily see change month to month. And, because every single transaction is right there, we can dig into details for any explanation we may need.
    Melissa Tuttle Director of Accounting Systems, Outside Interactive

The overall data situation and revenue picture was described as “chaotic.” Knowing their current systems were not built for this new reality or future ambitions, the team sought a proven solution that could centralize their transaction data, automate revenue recognition, and provide accurate, audit-ready financials. 

The solution

The search for the right tool was thorough. Outside conducted a formal RFP process and evaluated several well-known providers in the revenue recognition space. 

Leapfin was a late entrant in the process, but it quickly stood out. Outside paid extra attention to how each provider could handle the complexities of Apple’s App Store Connect data, as this was creating especially painful speedbumps in the team’s process. Unlike the other vendors, Leapfin had already proven its ability to handle Apple data.

  • Others told us they were going to be working with Apple data soon, but Leapfin proved their capability. They had customers that were live and solving the same problems we had. Leapfin was ahead of the game.
    Matt Keenan Senior Manager, Finance

Additionally, Leapfin’s user interface was intuitive and required little customization, a significant advantage for a team that did not have extensive data engineering resources.

Outside selected Leapfin. The implementation process took a little longer than anticipated, but for good reason – Leapfin had helped uncover previously unknown gaps and nuances within Outside’s transaction data.  

With Leapfin, Outside can automate their revenue recognition processes, significantly reducing the reliance on manual spreadsheets. Leapfin consistently demonstrates it can easily handle massive volumes of data (millions of records per year) from all of Outside’s sources – Google Play Store, Apple App Store Connect, and Stripe – and consolidate it into a single, auditable system of record.

One of the most significant benefits is the ability to see every underlying transaction by day, which rolled up into one monthly journal entry. This level of detail improves the precision of Outside’s financials and also provides the team with the insights needed to make timely business decisions.

  • Trying to manually consolidate this level of data was beyond tedious. Inefficiency is one thing, but this process was delaying important business decisions and increasing the risk of mistakes and lengthy audits. That was unacceptable to all of us.
    Melissa Tuttle Director of Accounting Systems

Early impact and confidence in the future

Outside sees a bright future with Leapfin. By dramatically reducing month-end close time, Leapfin will provide Outside’s finance and accounting team with more time to focus on strategic, value-add activities. And because automating repetitive tasks with Leapfin reduces the risk of manual errors, Outside has renewed confidence in their ability to quickly and successfully handle audits.

  • Leapfin’s waterfalls give us a view we haven’t had before. It’s such a problem solver for us when we're trying to reconcile differences and do future revenue forecasting. We’ve eliminated the need to true up every few months and have more confidence in our forecasting assumptions.
    Matt Keenan Senior Manager, Finance

Outside is excited about the competitive edge they are gaining with a new, consolidated view of revenue from all sources, plus new advanced reporting capabilities recently introduced by Leapfin. These features will allow Outside to effectively interpret their revenue data and quickly respond to business challenges and opportunities.

Outside and Leapfin have built a strong foundation around both team and technology. Looking ahead, Outside plans to integrate additional data sources to further maximize efficiency and quality of output. 

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